Returns & Exchanges
At Teddy Baldassarre, we want you to be completely satisfied with your luxury timepiece or accessory; therefore, we offer a 30-day return policy for items in original, unworn condition with all packaging and tags intact.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to begin the return or exchange process.
Prepare the Package
Carefully place the item in its original manufacturer packaging, including all warranty cards, manuals, and protective films, and secure it inside a shipping box.
Attach Shipping Label
Print the prepaid insured shipping label provided via email and affix it to the outside of your package, ensuring any old labels are removed.
Inspection and Refund
Once our team of specialists inspects the item to verify its condition, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing